🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Best Automated Answering Services For Small Businesses ...

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
📞

We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

📞

Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

🏢

Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

📱

Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

📧

Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

🚨

Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

💼

Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

🏪

Small Business

Tailored solutions for growing businesses

🏥

Healthcare

Specialized support for medical practices

🦷

Medical & Dental

Professional medical reception services

💰

Financial Sector

Secure handling for financial services

🏠

Real Estate

Property management and real estate support

⚖️

Legal

Confidential support for legal practices

🔨

Construction

Field-ready support for trades and construction

✈️

Tourism & Travel

24/7 support for hospitality businesses

💻

Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Answering Services - 24/7 Live Phone Answering Melbourne

You don't need to be tied to your office answering those incoming calls. phone answering service. Why not make the effort to go and have some lunch with your good friends or family. With an answering service you can be positive that your calls will constantly remain in excellent hands. Setting up our service really just takes minutes.

We have established our systems to be genuinely instinctive for you to run and considered that they are online you are able to log-in and change your settings at any time. When our expert group address your call the greeting that your customers receive will be a personalised welcoming that we have formerly agreed with you.

Not at all. It is all absolutely versatile. If you are going through a hectic duration then you might decide to divert whatever to us. If things are a little bit slow then you may decide to respond to the majority of your calls yourself. You are completely in the drivers seat and can alter things whenever you desire.



This number is a special number and is the number that we will be addressing on behalf of your company. Some consumers divert their number quickly while others await a particular number of rings. You can cancel at any time by simply offering a months notice. We currently answer inbound phone conversation for more than 4,500 companies in Australia.

4 Ways A Telephone Answering Service Benefits Your ... Brisbane

The reason that they stick with us is that we provide extraordinary value to their business, not because they are secured to an agreement. Why not go totally virtual with a virtual workplace plus a virtual receptionist. It makes really good company sense and might save you lots of cash.

Live Answering Solutions. Full-time receptionist. Don't leave your clients hanging. Our Live Answering Service can be tailored to fit your requirements. It might be as simple as taking messages or transferring calls, to taking orders and supplying further information to your consumers. Our team of expert operators will make a great first impression each time - local phone answering service.

For much less than the expense of a full-time receptionist, you can offer this extra level of client service to your clients whenever you require it. Image On Line's Live Answering Service makes great service sense.

Is your service searching for a phone answering services Perth to help you grow and inform your callers while they are on hold? Smart On Hold has actually been the top name in on hold messaging given that 2003. We can custom produce remarkable messages that can be useful and engaging. Most importantly, if you're not totally pleased with our service, after 180 days you can get 100% of your cash back! After assisting numerous satisfied consumers across every state of Australia with their phone answering services and messages on hold for lots of years, we comprehend what you desire and can offer an extraordinary level of service to your Perth company.

Answering Services - 24/7 Live Phone Answering

Smart On Hold is a great way to bring to life your business branding using your telephone system. Getting appropriate messages out to your callers, successfully and in a short space of time is important and Smart On Hold can do exactly that. answer phone service. We're so positive that you will enjoy the experience, you can attempt it for 180 days and if you're not completely delighted, we will reimburse you your refund! Which's why numerous Perth businesses pick Smart On Hold to do what we do.

When running a service, it can be difficult to find the time to respond to client calls. With our service, you have the ability to outsource your phone addressing requirements so you can concentrate on what is necessary (local phone answering service). With a virtual answering service, you can focus on what matters most when you require to.

If you run on the road a lot and discover it tough to handle your company calls, or if the diversions of working from house is impacting your organization efficiency and phone professionalism, then having an expert receptionist might be the answer - virtual answering service. APSO is available to assist with all your phone addressing needs, like your own virtual personal assistant.

Running a small company frequently suggests wearing a variety of various hats. One minute you are the sales person, the next minute the accounting professional and the following hour you need to be a technician. In between all of this the telephone might be ringing and you need to be the receptionist also.

7 Expert Tips To Choose Phone Answering Service - Nb Australia

Professional Call Answering Services: The Ultimate Guide ...  Choosing A Phone Answering Service Perth


Research that was carried out overseas by BT has shown that organization callers get actually irritated by automated messaging services and are far more most likely to hang up rather than leave a message. The research study showed that in more than 60% of cases a caller would simply hang up the phone rather than leave a message on an automated service.

The problem with your callers merely hanging up instead of leaving a message is that they go from being a warm prospect to being a stone cold one. The probability is that immediately after hanging up that phone they have scanned down the list and chose to call the next company down.

Business is so competitive these days that you truly need to safeguard every possible warm lead that comes your method. Our Melbourne phone answering service is a great way to guarantee that you never miss out on another call. Our expert staff will address the bulk of your incoming calls (more than 90%) within 6 rings and will have your message to you within minutes.

Our system has actually been customized composed in Australia and has been operating in your area for more than 5 years. We currently have more than 3,500 consumers utilizing our services and the system works seamlessly. Because our system has been created by Australians for Australian service it has a lot of functionality which works. business call answering service.

Phone Answering And Messaging Service Melbourne

Business Telephone Answering Services In Sydney - Turn Key ... MelbourneLive Answering Services Adelaide


They can be there to turn away all of those pesky telemarketing individuals who sound wanting to offer you SEO services or a new electrical power supplier. Our receptionists can likewise field calls can be found in and direct them to the ideal extension or department. With our cutting-edge system you can also establish a series of numbers that you want us to call if we can't discover you at your main number.

Phone Answering Services  Top Answering Service In Australia - 2023 Reviews Australia


We truly wish to assist you do your job much better! Our phone addressing service is used by a truly broad series of businesses. These services range in size from one and two man companies to divisions of public business with 400 or more people. For us it does not matter if you are a one male program or a 400 person department our answering service can deliver the same level of professionalism to you regardless.

Trusted by more than 25,000 businesses, from sole traders to major corporations

Get Started Today

Ready to transform your business communications? Contact us now for a free consultation.

Call Us

1-800-VIRTUAL

Email Us

info@virtualreceptionist.com

Live Chat

Available 24/7 on our website

© 2025 Virtual Receptionist Pro. All rights reserved.